← Back to Help Center

Merchant guide

Shabbify Help Center

Shabbify Help Center

Merchant guide for Shabbify — setup, blocking, holidays, theme, checkout, test mode, and troubleshooting.

Shabbify automatically closes your Shopify store during Shabbat and Jewish holidays, based on halachic times at your shop’s location. You control what gets blocked, what customers see, and when the store reopens.

This guide covers every feature in the app and how to use it.


What Shabbify does

When your store is closed, Shabbify can:

  • Block add to cart — customers cannot add new items
  • Block checkout (server-side) — checkout is rejected at Shopify’s checkout step
  • Block checkout button — the checkout button on the cart page is disabled
  • Block entire site — a full-page overlay with your message and countdown

When your store is open, Shabbify stays invisible to shoppers.

Closure windows are calculated from:

  • Weekly Shabbat — candle-lighting / sunset and havdalah / nightfall at your location
  • Jewish holidays — auto-generated from the Hebrew calendar (with options to edit or add custom closures)

Quick start

Open Apps → Shabbify → Setup for a step-by-step checklist. The full flow:

StepWhat to do
1Settings → enable Enable Shabbify → Save
2Theme editorApp embeds → turn on Shabbify: Core Logic → Save theme
3Add a storefront block (Text Banner or Contact Form) via Theme Setup
4Home → set location, Shabbat window, and blocking options
5Shopify Admin → Settings → Checkout → add Shabbify Cart Checkout Validation rule → set Active → Save
6Turn on Test Mode, verify on your storefront, then turn Test Mode off to go live

Admin pages overview

PagePurpose
HomeLive open/closed status, blocking behavior, Shabbat settings, manual close
SetupInteractive onboarding checklist with theme editor links
SettingsMaster on/off switch, Test Mode, Shabbat timing, Klaviyo (if available)
HolidaysView, edit, add, or regenerate holiday closure windows
Theme SetupOne-click links to enable the app embed and add blocks
EventsActivity log for status changes, notifications, and errors

Settings

Path: Apps → Shabbify → Settings

Enable Shabbify

The master switch. When disabled, your store stays open during Shabbat and holidays regardless of schedule.

Test Mode

When enabled, closure behavior applies only to test customers (see Test mode). Use this before going live.

Shabbat configuration

Same options as on Home (see Shabbat & zmanim configuration):

  • Weekly close mode — when Shabbat closure starts (candles = before sunset, or chatzos = halachic midday)
  • Minutes before — how many minutes before candle-lighting to close (default: 18)
  • Minutes after — how many minutes after nightfall to reopen (default: 60)
  • Location — uses your Shopify store address by default; you can set a custom location if zmanim should be calculated elsewhere

Klaviyo (select installs)

If your shop has Klaviyo integration enabled, enter your API key and Flow ID here to send SMS notifications when the store reopens to shoppers who signed up during closure.


Home — store status & blocking

Path: Apps → Shabbify → Home

Status dashboard

Shows whether your store is currently OPEN or CLOSED, including:

  • Next closure or reopening time
  • Live countdown
  • Reason (e.g., Shabbat, Yom Kippur)
  • Time until the next automatic status check

Use Refresh status if the display looks out of date.

Manual close mode

Forces the store closed immediately, independent of the schedule.

When to use it: emergency closures, closing early before a holiday, or any time you need to block purchases outside the automatic schedule.

To return to normal: uncheck Manual close mode and save. The store will follow the automatic schedule again.

Blocking behavior

Choose one or more options (they can be combined):

OptionWhat happens
Block add to cartCustomers cannot add items to the cart
Block checkoutCheckout is blocked server-side (requires checkout rule — see below)
Block checkout buttonCheckout button on the cart page is disabled
Block entire siteFull-page overlay on every page with your message and countdown

Requires theme embed: add-to-cart blocking, checkout button blocking, and site overlay need Shabbify: Core Logic enabled in your theme.

Block message

The text customers see when the store is closed. Supports dynamic placeholders (see Message placeholders).

Default message:

Checkout is currently not available because the shop is currently closed. It will reopen at [[opentime]].

Set times manually

Opens a modal to set exact closure start and end times instead of computed zmanim. Useful for testing or special one-off closures.


Shabbat & zmanim configuration

Shabbify calculates weekly Shabbat windows using kosher-zmanim at your shop’s coordinates and timezone.

SettingDescription
LocationLatitude/longitude for zmanim. Defaults to your Shopify store address. Use custom location if your business follows a different community’s times.
Weekly close modeCandles (Shkiah) — close before sunset; Chatzos — close at halachic midday
Minutes beforeOffset before candle-lighting to start closure
Minutes afterOffset after nightfall to end closure
Rest dayWeekly rest day (typically Friday)

After changing location or minutes, save your settings. Holidays may be regenerated when timing offsets change.


Holidays

Path: Apps → Shabbify → Holidays

Auto-generated holidays

On install, Shabbify generates holiday closure windows for the current year based on your location and timing settings. Supported holidays include:

  • Rosh Hashana, Yom Kippur
  • Succos (first/second days, Chol Hamoed, Hoshana Rabah)
  • Pesach (first/second days, Chol Hamoed)
  • Shavuos, Purim, Tisha B’Av
  • Custom — your own named closure periods

Managing holidays

ActionHow
ViewSee all upcoming holidays in the table
EditToggle active/inactive, adjust start/end times, customize per-holiday message
Add holidayCreate a fully custom closure period
DeleteRemove custom holidays you created
Regenerate holidaysRe-fetch from the Hebrew calendar for selected year(s) — use after location or timezone changes

Holidays are also refreshed automatically on a quarterly schedule (January, April, July, October).


Theme setup (storefront)

Path: Apps → Shabbify → Theme Setup

Required: Shabbify Core Logic (app embed)

Theme editor → App embeds → Shabbify: Core Logic → Enable → Save

This powers:

  • Add-to-cart blocking
  • Checkout button blocking
  • Full-site overlay
  • Live status updates from the Shabbify API

Without this embed, blocking and overlays will not work on your storefront.

Storefront blocks

Add these in the theme editor (Online Store → Themes → Customize):

Shabbify: Text Banner

A banner with your closure message and live countdown.

SettingDescription
Force displayPreview the banner in the theme editor only; on the live store it appears only during closure
PositionNormal, fixed top, or fixed bottom
Colors, padding, typographyMatch your theme
MessageRichtext with [[opentime]] and [[countdown]] placeholders

Tip: Place in the header for maximum visibility.

Shabbify: Contact Form

A popup or inline form during closure so shoppers can leave their phone number to be notified when you reopen.

Only appears on the storefront after you save a Klaviyo API key and Flow ID in Settings. In the theme editor you can still preview and style the block before Klaviyo is configured.

SettingDescription
Desktop/mobile display modePopup or inline
Overlay colors & blurCustomize appearance
Form copyHeading, description, button text, success/error messages
Force displayPreview in theme editor

Requires Klaviyo setup for SMS delivery (see SMS notifications).

Shabbify: Cart Warning

Injects a closure warning and optional SMS signup into your cart drawer or cart page.

SettingDescription
Cart CSS selectorCSS class for your theme’s cart container (e.g. .mini-cart__items)
Header, description, phone labelCustomize copy
ColorsMatch your theme

Replacing older blocks

Older blocks (Shabbify Messaging, Shabbify Klaviyo - HP, Shabbify Klaviyo - Cart) were removed. If your theme still references one of them, replace it in the theme editor:

Old blockUse instead
Shabbify MessagingShabbify: Text Banner
Shabbify Klaviyo - HPShabbify: Contact Form
Shabbify Klaviyo - CartShabbify: Cart Warning

You can also open Apps → Shabbify → Theme Setup for one-click add links.


Checkout blocking

Checkout blocking has two parts:

1. Enable in Shabbify (Home)

Check Block checkout under Blocking behavior and save.

2. Activate the Shopify checkout rule (one-time)

  1. Go to Shopify Admin → Settings → Checkout
  2. Scroll to Checkout rules
  3. Click Add rule
  4. Select Shabbify Cart Checkout Validation
  5. Set the rule to Active
  6. Click Save

Without this rule, server-side checkout blocking will not work. Client-side checkout button blocking still works via the theme embed.

Checkout banner

When checkout blocking is enabled and the store is closed, a warning banner automatically appears at checkout with your message, reopen time, and countdown. No extra setup is required.


Test mode

Test Mode lets you preview closure behavior without affecting real customers.

How to use Test Mode

  1. Settings → enable Test Mode → Save
  2. Tag a customer account with admin, test, or shabbify-admin
  3. Log in to your storefront as that customer
  4. Verify banners, blocking, and messages appear as expected
  5. Settings → disable Test Mode → Save to go live

What Test Mode does

  • Closure blocking applies only to tagged test customers
  • Regular shoppers can purchase normally
  • Messages are prefixed with "TEST -" for test customers

SMS notifications (Klaviyo)

When Klaviyo is configured, shoppers can sign up during closure to receive an SMS when your store reopens.

Setup

  1. Settings → enter Klaviyo API key and Flow ID → Save
  2. Add a Contact Form or Cart Warning block to your theme
  3. Shoppers enter their phone number during closure
  4. When the store reopens, Shabbify triggers your Klaviyo flow to send the SMS

The Contact Form block stays hidden on the live storefront until both Klaviyo fields are saved.

Requirements

  • Klaviyo account with an SMS flow configured
  • Contact Form or Cart Warning block on your storefront
  • Klaviyo settings visible in Shabbify (available on select app installs)

Message placeholders

Use these in block messages (admin or theme editor):

PlaceholderReplaced with
[[opentime]]Formatted reopen time (e.g., "Saturday at 8:42 PM")
[[countdown]]Live countdown until the store reopens

Example:

We are closed for Shabbat and will reopen at [[opentime]]. Time remaining: [[countdown]]


Events log

Path: Apps → Shabbify → Events

A paginated timeline of app activity:

  • Store status changes (open ↔ closed)
  • Notification signups
  • Klaviyo events (if enabled)
  • Errors and workflow completions

Useful for auditing and troubleshooting.


Troubleshooting

Store isn’t closing during Shabbat

  1. Confirm Enable Shabbify is on in Settings
  2. Check Home — is status showing CLOSED?
  3. Verify your location and minutes before/after are correct
  4. Click Refresh status on Home
  5. On Holidays, confirm the relevant holiday is active

Blocking doesn’t work on the storefront

  1. Enable Shabbify: Core Logic app embed in the theme editor
  2. Save the theme
  3. Confirm the correct block levels are checked on Home

Checkout still works when closed

  1. Enable Block checkout on Home
  2. Activate Shabbify Cart Checkout Validation in Shopify Checkout settings (see Checkout blocking)
  1. Add a Text Banner or Contact Form block in the theme editor
  2. On the live store, banners only show during closure (use Force display in the editor to preview styling)
  3. Confirm the app embed is enabled

Wrong reopen/close times

  1. Check location — zmanim are calculated from coordinates
  2. Adjust minutes before and minutes after to match your minhag
  3. On Holidays, edit individual holiday times or Regenerate holidays after location changes

Test Mode: I don’t see closure behavior

  1. Confirm Test Mode is enabled in Settings
  2. Log in as a customer tagged admin, test, or shabbify-admin
  3. Visit the storefront during a closure window (or use manual close mode)

FAQ

Does Shabbify work automatically after install?

Partially. Holidays are seeded on install, but you must complete setup: enable the app, theme embed, blocking options, and the checkout rule.

Can I close the store outside of Shabbat/holidays?

Yes. Use Manual close mode on Home for immediate closure, or Add holiday on the Holidays page for scheduled custom closures.

Can I keep the store open during a scheduled closure?

Use manual override options in the admin (Manual close mode off, or force-open via support/Sidekick if needed).

What happens if Shabbify’s API is temporarily unavailable?

Storefront extensions read shop metafields and use cached zman data. The app is designed to fail safely and avoid blocking purchases due to transient errors unless you have explicitly configured closure.

Do I need every theme block?

No. Minimum setup:

  • Core Logic app embed (required for blocking)
  • At least one messaging block (Text Banner recommended)
  • Checkout validation rule (required for server-side checkout blocking)

How often does status update?

A background job recalculates status continuously (approximately every minute). Home shows a countdown to the next check.

Can I use Shabbify with multiple themes?

Enable the app embed and add blocks on your live/published theme. Repeat for other themes if you switch themes frequently.


Need more help?

Contact Shabbify support through the help widget in the app, get in touch, or visit the Shopify App Store listing.