{"level":"operational","headline":"All systems operational","detail":"Shopify and Gadget are both reporting normal service. All 7 of our apps are running as expected.","checkedAt":"2026-09-11T16:36:12.163Z","providers":[{"id":"shopify","name":"Shopify","shortName":"Shopify","statusPageUrl":"https://www.shopifystatus.com","subscribeUrl":"https://www.shopifystatus.com/#subscribe","description":"The commerce platform every store and app below runs on. Admin, checkout and API incidents show up here first.","level":"operational","summary":"All Systems Operational","components":[{"id":"j2v844ncbwhc","name":"Admin","level":"operational","rawStatus":"operational"},{"id":"xxmsk7ckz5zn","name":"Checkout","level":"operational","rawStatus":"operational"},{"id":"kts17443k1tp","name":"Reports and Dashboards","level":"operational","rawStatus":"operational"},{"id":"lsbpn7k2klys","name":"Storefront","level":"operational","rawStatus":"operational"},{"id":"3yw249mdwsnm","name":"API & Mobile","level":"operational","rawStatus":"operational"},{"id":"w38t8gkl0rl3","name":"Third party services","level":"operational","rawStatus":"operational"},{"id":"681m2hqkhvdk","name":"Support","level":"operational","rawStatus":"operational"},{"id":"zqwjyv8w0j1v","name":"Point of Sale","level":"operational","rawStatus":"operational"},{"id":"hbrbr6ssntq5","name":"Oxygen","level":"operational","rawStatus":"operational"}],"activeIncidents":[],"recentIncidents":[{"id":"mf41s0b5mhc4","provider":"shopify","providerName":"Shopify","title":"Shop Pay unavailable","url":"https://stspg.io/1nx1vcvd553l","level":"degraded","kind":"incident","ongoing":false,"startedAt":"2025-06-24T18:57:45.445-04:00","resolvedAt":"2025-06-24T19:30:55.640-04:00","duration":null,"affectedComponents":["Checkout"],"latestUpdate":"This incident has been resolved."},{"id":"882r6x3ttyg9","provider":"shopify","providerName":"Shopify","title":"Some POS transactions are not completing on iOS devices Actions","url":"https://stspg.io/tn2csdqxzfnn","level":"outage","kind":"incident","ongoing":false,"startedAt":"2025-06-24T13:46:12.085-04:00","resolvedAt":"2025-06-24T16:52:02.350-04:00","duration":null,"affectedComponents":["Point of Sale"],"latestUpdate":"Between 16:31 UTC and 19:48 UTC, we experienced an issue due to which some POS transactions could not be completed as expected. A fix was implemented at 17:44 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed. Merchants still experiencing issues can try disconnecting, forgetting, and reconnecting their card readers to resolve errors."},{"id":"ds8xn3g4w0lf","provider":"shopify","providerName":"Shopify","title":"Some Merchants are experiencing issues accessing Storefronts and Shopify Admins","url":"https://stspg.io/gbk91vr1gzd6","level":"outage","kind":"incident","ongoing":false,"startedAt":"2023-03-13T11:24:27.000-04:00","resolvedAt":"2023-03-13T12:05:33.659-04:00","duration":null,"affectedComponents":["Admin","Checkout","Storefront","Support"],"latestUpdate":"This incident has been resolved."},{"id":"bv7csxpsckfx","provider":"shopify","providerName":"Shopify","title":"Some merchants are encountering errors within their admin","url":"https://stspg.io/wfxjfl1wjt71","level":"outage","kind":"incident","ongoing":false,"startedAt":"2022-10-25T11:50:05.000-04:00","resolvedAt":"2022-10-25T14:31:50.280-04:00","duration":null,"affectedComponents":["Admin","Storefront","Support","Point of Sale"],"latestUpdate":"This incident has been resolved."},{"id":"26hrlv896m7j","provider":"shopify","providerName":"Shopify","title":"We are investigating an issue preventing web traffic to our servers","url":"https://stspg.io/6fnc5vztdb1l","level":"outage","kind":"incident","ongoing":false,"startedAt":"2022-06-21T02:59:27.000-04:00","resolvedAt":"2022-06-21T04:11:07.344-04:00","duration":null,"affectedComponents":["Admin","Checkout","Reports and Dashboards","Storefront","API & Mobile","Third party services","Support","Point of Sale"],"latestUpdate":"All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended."}],"error":null},{"id":"gadget","name":"Gadget","shortName":"Gadget","statusPageUrl":"https://status.gadget.dev","subscribeUrl":"https://status.gadget.dev","description":"The application platform our Shopify apps are built and hosted on. If Gadget is down, the apps below can be slow or unavailable.","level":"operational","summary":"All systems operational","components":[{"id":"clhf435yq6154231dmzvbcrtgh4","name":"Code editing","level":"operational","rawStatus":"OPERATIONAL"},{"id":"clhf435ye6154131dmz0puwou1v","name":"API writes","level":"operational","rawStatus":"OPERATIONAL"},{"id":"clhf435xx6154031dmzoi4n61rq","name":"API reads","level":"operational","rawStatus":"OPERATIONAL"},{"id":"cm7mn53j2002j14h17ru0x1qj","name":"AI Assistant","level":"operational","rawStatus":"OPERATIONAL"},{"id":"cma5ba8co006g8gmiqzsbtmau","name":"Shopify Plugin","level":"operational","rawStatus":"OPERATIONAL"}],"activeIncidents":[],"recentIncidents":[{"id":"https://status.gadget.dev/incident/cmtujqhlp0gi11apbpy5ii0oj","provider":"gadget","providerName":"Gadget","title":"[Network] Unauthorized Errors","url":"https://status.gadget.dev/incident/cmtujqhlp0gi11apbpy5ii0oj","level":"degraded","kind":"incident","ongoing":false,"startedAt":"2026-09-09T20:23:51.000Z","resolvedAt":null,"duration":"1 hour and 3 minutes","affectedComponents":["Shopify Plugin","API writes"],"latestUpdate":"This incident has been resolved."},{"id":"https://status.gadget.dev/incident/cmtn9l3ah0dud0wqqklddi6db","provider":"gadget","providerName":"Gadget","title":"Delayed Background Actions","url":"https://status.gadget.dev/incident/cmtn9l3ah0dud0wqqklddi6db","level":"degraded","kind":"incident","ongoing":false,"startedAt":"2026-09-04T12:00:00.000Z","resolvedAt":null,"duration":"1 day, 1 hour and 40 minutes","affectedComponents":["API writes"],"latestUpdate":"This incident has been resolved."},{"id":"https://status.gadget.dev/incident/cmtjxs6dy000313ps6gr7oop3","provider":"gadget","providerName":"Gadget","title":"Automated incident detected, the team is investigating and will add more details here","url":"https://status.gadget.dev/incident/cmtjxs6dy000313ps6gr7oop3","level":"degraded","kind":"incident","ongoing":false,"startedAt":"2026-09-02T10:11:37.000Z","resolvedAt":null,"duration":null,"affectedComponents":["Code editing"],"latestUpdate":"Automation: This incident has been resolved."},{"id":"https://status.gadget.dev/incident/cmtd9ril801fp1npkz752hh7l","provider":"gadget","providerName":"Gadget","title":"Elevated request latency and timeouts","url":"https://status.gadget.dev/incident/cmtd9ril801fp1npkz752hh7l","level":"degraded","kind":"incident","ongoing":false,"startedAt":"2026-08-28T17:38:00.000Z","resolvedAt":null,"duration":"1 hour and 56 minutes","affectedComponents":["AI Assistant","Code editing","Shopify Plugin","API writes","API reads"],"latestUpdate":"This incident has been resolved."},{"id":"https://status.gadget.dev/incident/cmtd85c5h016913pkncp80dde","provider":"gadget","providerName":"Gadget","title":"Automated incident detected, the team is investigating and will add more details here","url":"https://status.gadget.dev/incident/cmtd85c5h016913pkncp80dde","level":"degraded","kind":"incident","ongoing":false,"startedAt":"2026-08-28T17:27:24.000Z","resolvedAt":null,"duration":"10 minutes","affectedComponents":["API reads"],"latestUpdate":"Automation: This incident has been resolved."}],"error":null}],"apps":[{"slug":"epcc-foodify","name":"EPCC Foodify","kind":"Shopify app","href":null,"outageNote":"A Gadget incident can stop the app loading in the Shopify admin. A Shopify storefront or checkout incident affects what shoppers see while ordering.","level":"operational","dependencies":[{"provider":"shopify","providerShortName":"Shopify","component":"Admin","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"API & Mobile","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"Storefront","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"Checkout","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API reads","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API writes","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"Shopify Plugin","level":"operational"}],"impacts":[]},{"slug":"deliverify","name":"Deliverify","kind":"Shopify app","href":null,"outageNote":"A Gadget incident can stop the app loading in the Shopify admin. A Shopify checkout incident affects the delivery options shoppers see at checkout.","level":"operational","dependencies":[{"provider":"shopify","providerShortName":"Shopify","component":"Admin","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"API & Mobile","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"Checkout","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"Storefront","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API reads","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API writes","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"Shopify Plugin","level":"operational"}],"impacts":[]},{"slug":"interact","name":"Interact","kind":"Shopify app","href":null,"outageNote":"A Gadget incident can stop the app loading in the Shopify admin. The app also needs the Shopify Admin API to read and write store data.","level":"operational","dependencies":[{"provider":"shopify","providerShortName":"Shopify","component":"Admin","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"API & Mobile","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API reads","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API writes","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"Shopify Plugin","level":"operational"}],"impacts":[]},{"slug":"bulk-orders","name":"Bulk Orders","kind":"Shopify app","href":"/apps/bulk-order-tool","outageNote":"A Gadget incident can stop the bulk order portal loading. A Shopify checkout incident affects orders being placed through it.","level":"operational","dependencies":[{"provider":"shopify","providerShortName":"Shopify","component":"Admin","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"API & Mobile","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"Checkout","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API reads","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API writes","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"Shopify Plugin","level":"operational"}],"impacts":[]},{"slug":"shipping-manager","name":"Shipping Manager","kind":"Shopify app","href":null,"outageNote":"A Gadget incident can stop the app loading in the Shopify admin. Shopify third-party service incidents affect carrier lookups and label generation.","level":"operational","dependencies":[{"provider":"shopify","providerShortName":"Shopify","component":"Admin","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"API & Mobile","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"Third party services","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API reads","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API writes","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"Shopify Plugin","level":"operational"}],"impacts":[]},{"slug":"shabbify","name":"Shabbify","kind":"Shopify app","href":"/apps/shabbify","outageNote":"A Gadget incident can delay the scheduled open and close from running. A Shopify storefront incident affects what shoppers see while the store is closed.","level":"operational","dependencies":[{"provider":"shopify","providerShortName":"Shopify","component":"Admin","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"API & Mobile","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"Storefront","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"Checkout","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API reads","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API writes","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"Shopify Plugin","level":"operational"}],"impacts":[]},{"slug":"brightpearl","name":"Brightpearl","kind":"Shopify to Brightpearl integration","href":null,"outageNote":"A Gadget incident can pause the sync between Shopify and Brightpearl. Shopify third-party service incidents can have the same effect.","level":"operational","dependencies":[{"provider":"shopify","providerShortName":"Shopify","component":"Admin","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"API & Mobile","level":"operational"},{"provider":"shopify","providerShortName":"Shopify","component":"Third party services","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API reads","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"API writes","level":"operational"},{"provider":"gadget","providerShortName":"Gadget","component":"Shopify Plugin","level":"operational"}],"impacts":[]}],"activeIncidents":[],"recentIncidents":[{"id":"https://status.gadget.dev/incident/cmtujqhlp0gi11apbpy5ii0oj","provider":"gadget","providerName":"Gadget","title":"[Network] Unauthorized Errors","url":"https://status.gadget.dev/incident/cmtujqhlp0gi11apbpy5ii0oj","level":"degraded","kind":"incident","ongoing":false,"startedAt":"2026-09-09T20:23:51.000Z","resolvedAt":null,"duration":"1 hour and 3 minutes","affectedComponents":["Shopify Plugin","API writes"],"latestUpdate":"This incident has been resolved."},{"id":"https://status.gadget.dev/incident/cmtn9l3ah0dud0wqqklddi6db","provider":"gadget","providerName":"Gadget","title":"Delayed Background Actions","url":"https://status.gadget.dev/incident/cmtn9l3ah0dud0wqqklddi6db","level":"degraded","kind":"incident","ongoing":false,"startedAt":"2026-09-04T12:00:00.000Z","resolvedAt":null,"duration":"1 day, 1 hour and 40 minutes","affectedComponents":["API writes"],"latestUpdate":"This incident has been resolved."},{"id":"https://status.gadget.dev/incident/cmtjxs6dy000313ps6gr7oop3","provider":"gadget","providerName":"Gadget","title":"Automated incident detected, the team is investigating and will add more details here","url":"https://status.gadget.dev/incident/cmtjxs6dy000313ps6gr7oop3","level":"degraded","kind":"incident","ongoing":false,"startedAt":"2026-09-02T10:11:37.000Z","resolvedAt":null,"duration":null,"affectedComponents":["Code editing"],"latestUpdate":"Automation: This incident has been resolved."},{"id":"https://status.gadget.dev/incident/cmtd9ril801fp1npkz752hh7l","provider":"gadget","providerName":"Gadget","title":"Elevated request latency and timeouts","url":"https://status.gadget.dev/incident/cmtd9ril801fp1npkz752hh7l","level":"degraded","kind":"incident","ongoing":false,"startedAt":"2026-08-28T17:38:00.000Z","resolvedAt":null,"duration":"1 hour and 56 minutes","affectedComponents":["AI Assistant","Code editing","Shopify Plugin","API writes","API reads"],"latestUpdate":"This incident has been resolved."},{"id":"https://status.gadget.dev/incident/cmtd85c5h016913pkncp80dde","provider":"gadget","providerName":"Gadget","title":"Automated incident detected, the team is investigating and will add more details here","url":"https://status.gadget.dev/incident/cmtd85c5h016913pkncp80dde","level":"degraded","kind":"incident","ongoing":false,"startedAt":"2026-08-28T17:27:24.000Z","resolvedAt":null,"duration":"10 minutes","affectedComponents":["API reads"],"latestUpdate":"Automation: This incident has been resolved."}]}